Alana Ward is the President of Baggett Heating & Cooling, a residential HVAC company in Clarksville, TN. The company was started in 1974. Alana became the owner and President in 2006 when her father, Allen Owen, retired. She was Contracting Business.com’s HVAC Woman of the Year in 2012. Alana has held most every position in the company, but was recently promoted from within to fill her role in replacement sales and is currently working on growing the business.
The company’s first $1M sales year was in 2016 with only six team members but in 2019, Baggett grew to $1.75M in revenue with 10 team members. She has a passion for raising the bar of what it means to be a professional in the HVAC industry.
Alana has been married to Chad, an American Airlines pilot, for 15 years and they have an 11 year old daughter Maggie, who may one day run the company or maybe even the world, the jury is still out.